SHIPPING & DELIVERY

If you do not receive the digital product link upon purchasing, you can immediately contact on Whatsapp at +917984863307 Or Mail mail to: hello@ecomgenius.in with your transaction/payment details to ensure your services are provided as soon as possible.

We offer non-tangible irrevocable services and not issue refunds once the services are purchased. As a customer you are responsible for understanding this upon purchasing any service provided by our company.

Major defects: Although all the services are thoroughly researched before release, unexpected errors may occur. You should contact us for any such issues. We keep the right to rectify the error or defect within 72 hours, however no refund shall be issued whatsoever. Please be advised that temporary access to your web host/server can be requested by our technicians in order to identify and fix the possible issues with our services. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your server will result in your inability to rectify the issue.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our services since the same have been prepared by an expert.